Legal Notice

Website Operator

The website petalmug.shop is operated under the PetalMug brand.

Business Address:
206 Misty Mesa Trail
Mansfield, TX 76063
United States

Email: support@petalmug.shop
Phone: 817-673-5082

General Information

The information provided on this website is intended for general commercial and informational purposes.

We make reasonable efforts to ensure that product descriptions, prices, availability, policies, and other website content are accurate. However, errors, omissions, or outdated information may occasionally occur.

PetalMug reserves the right to correct errors, update information, change prices, or modify website content without prior notice.

Product Variations

Ceramic mugs may have small differences in color, shape, glaze, texture, dimensions, pattern placement, or finish.

These variations may occur because of production methods and the decorative nature of the products. Minor variations that do not affect normal use are not necessarily considered defects.

Product images are provided for reference. Actual colors may vary depending on screen settings, photography, lighting, and production batches.

Product Use and Care

Customers should review any care instructions supplied with the product.

Unless specifically stated otherwise, customers should avoid sudden temperature changes, strong impacts, abrasive cleaning products, and any use that may damage ceramic drinkware.

Customers are responsible for determining whether a product is suitable for their intended purpose. PetalMug is not responsible for damage caused by misuse, accidental breakage, improper care, or failure to follow provided instructions.

Intellectual Property

All original content displayed on petalmug.shop, including branding, logos, text, graphics, photographs, product descriptions, and website design, is protected by applicable intellectual property laws.

No content may be reproduced, modified, distributed, published, or used commercially without prior written authorization.

External Links

The website may include links to third-party websites or services. These links are provided for convenience and do not necessarily represent an endorsement.

PetalMug is not responsible for the accuracy, availability, security, content, or privacy practices of third-party websites.

Limitation of Responsibility

PetalMug is not responsible for delays or service interruptions caused by events outside our reasonable control, including carrier disruptions, customs procedures, severe weather, technical failures, natural disasters, governmental actions, or other force majeure events.

Nothing in this Legal Notice limits any consumer right or remedy that cannot legally be excluded.

Dispute Resolution and Applicable Law

Any dispute relating to this website, an order, or a product should first be submitted to support@petalmug.shop so that we have an opportunity to resolve the matter directly.

This Legal Notice is governed by the applicable laws of the State of Texas and the United States, subject to mandatory consumer protections available in the customer’s jurisdiction.

Changes to This Legal Notice

PetalMug may revise this Legal Notice when business practices, legal requirements, or website services change.

The latest version will be published on petalmug.shop and will apply from the date it becomes available.